Are subscription plans GST-inclusive?

No, the prices shown are exclusive of 18% GST. We generate proper tax invoices with your restaurant's GSTIN so you can easily claim Input Tax Credit.

FAQ Workspace

Frequently Asked Questions

Q: What happens if our restaurant internet goes offline?

RestroBiz continues generating KOTs and sales receipts locally in the browser buffer and syncs them automatically to our Indian cloud servers once online.

Q: Are you compliant with India's DPDP Act 2023?

Yes. RestroBiz fully complies with India's Digital Personal Data Protection (DPDP) Act 2023. We strictly isolate data and enforce customer phone consent.

Got questions about plans, features, or GST invoices? Find quick answers here.

Subscriptions & Billing

Are there any contract setup fees?

No, there are no setup fees or contracts. You pay monthly or yearly and can change plans or cancel at any time.

Are pricing plans GST-inclusive?

No, we charge 18% GST extra. We will give you a tax bill with your restaurant's GSTIN so your accountant can easily claim Input Tax Credit (ITC) to save tax.

Hardware & System Requirements

What happens if our restaurant internet goes offline?

RestroBiz is a cloud-based POS system that requires an active internet connection to process transactions, sync menus, and route orders to the kitchen in real-time. We recommend having a backup mobile hotspot connection ready in case your main broadband line drops.

Do we need to buy custom hardware from you?

No. RestroBiz runs on standard web browsers using your tablets (iPads or Android), laptops, or billing computers. It connects easily to standard thermal printers.

Data Compliance & Regulations

Where is our restaurant database hosted?

Your customer lists, menus, and bill history are saved in secure cloud servers located within India.

Are you compliant with India's DPDP Act 2023?

Yes. We follow all Indian data safety rules (DPDP Act 2023). Your restaurant data is kept completely private and secure.